|
What types of
payments and credit cards do you accept?
We accept credit cards: Visa, Discover,
MasterCard and American Express. PayPal
is also accepted.
Back
to Top
Can I cancel my order?
Yes, as long as the item has not been
shipped and the vendor can cancel in
time. If the order has already been
sent to the vendor we will attempt to
cancel the order, but cannot guarantee
that the cancellation will be possible.
If you do receive an order that was
cancelled, accept delivery of the item
and log a support ticket under returns
with The Shooting Sportsman on our
website and we will reply with return
instructions. Returns are subject to
a restocking charge as determined by
the vendor. Sorry but return requests
made after 10 days cannot be accepted
as our suppliers do not allow a late
returns grace period.
Back
to Top
I cancelled my
order but I haven't received a credit
yet. How long do credits take?
The Shooting Sportsman submits all requests
for credits within 24 hours of receipt
but it may take 7-10 business days for
you to receive your credit slip by mail.
Credits should be reflected your next
credit card statement or the following
one, depending on where you are in your
billing cycle.
Back
to Top
Can I return
an item that is damaged, defective,
or I just don't want?
All
purchases are subject to developer and
distributor return policies. Scopes
that have been mounted on firearms we
consider to be in USED Condition and
will not be accepted for return. We
are unable to process returns on ammunition
due to liability and safety issues.
We apologize in advance for any inconvenience
this may cause. Items may be returned
only in the original packing, and all
documentation must be included. Based
on the manufacturer's and our supplying
warehouse's policies, some defective
products must be sent back to the manufacturer
for repair or replacement.
Unwanted Items
Sorry but return requests
made after 10 days cannot be accepted
as our suppliers do not allow a late
returns grace period. On most new equipment
(unless otherwise noted), items may
be returned for a full refund (minus
freight charges and 15% restocking fee)
within 10 days of date of delivery,
provided the items are returned to us
freight pre-paid and have received an
authorization to be returned. Scopes
that have been mounted on firearms we
consider to be in USED Condition and
will not be accepted for return.
Defective
Items
If you receive a defective
Item from us, contact us by e-mail or
on our live help system within 10 days
of date of delivery and include your
invoice number. We will issue a UPS
call tag to pick up the defective item
and send you a new one. Items may be
returned only in the original packing,
and all documentation must be included.
Based on the manufacturer's and our
supplying warehouse's policies, some
defective products must be sent back
to the manufacturer for repair or replacement.
Items Damaged
in Shipping
If your shipment appears
to be damaged upon arrival do not accept
the shipment. If after you open your
shipment you find that you have received
damaged or defective merchandise, please
e-mail us within 5 days of receipt of
package for a Return Authorization Number.
Back
to Top
What happens
if the item I ordered is not available?
The Shooting Sportsman vendors ship
products before the estimated delivery
in the vast majority of cases. On occasion,
however, an order may be delayed due
to availability or other circumstances
beyond our immediate control. In the
unlikely event there is a change or
delay in filling your order, a The Shooting
Sportsman Customer Care Consultant
will notify you via phone, U.S. mail
or e-mail. We also have a sophisticated
back order system online that let's
you know if a product is available or
not. You have the option to add back-ordered
items to your account and have your
account notify you via email when they
are available to purchase and ship again.
The Shooting Sportsman reserves
the right to cancel your order for a
full refund at any time.
Back
to Top
How long will
it take to receive my order?
The standard shipping time for orders
shipped via UPS ground is 2-5 workdays.
Stipulate 3 Day Select, 2nd Day Air
or Next Day Air on accelerated delivery
shipments. Additional shipping charges
will apply due to higher rates on accelerated
delivery shipments.
Back
to Top
Can I have an
order shipped to my P.O. Box?
No. Merchandise is primarily shipped
via UPS and UPS requires a valid street
address. We have also decided that by
not offering PO shipping we greatly
reduce the chance of fraudulent orders
and can continue to keep costs low.
If a P.O. Box is used as a shipping
address, an error message will appear
when submitting the order. The Shooting
Sportsman cannot deliver to A.P.O.,
F.P.O. or foreign addresses.
Back
to Top
Can I ship my
order to a different address?
Yes! (As long as it is not a firearm.)
When you place your order and come to
the Check Out screen, just replace your
address with the address you want to
ship your merchandise to, then continue.
Remember to use a street address, not
a Post Office Box, for any shipping
address.
Back
to Top
How are shipping
charges calculated?
Shipping charges vary according to product
weight and destination. We use the most
sophisticated programming language to
deliver real time shipping quotes during
checkout based on your product weight
and dimensions, direct from the shipping
carriers. The Shooting Sportsman reserves
the right to a modest handling fee which
may be added at checkout and displayed
as part of your shipping total.
Because
The Shooting Sportsman does not inventory
many of the items sold, your order may
be shipped directly from one of our
authorized vendors from the warehouse
closest to the shipping address. The
individual vendor ultimately determines
the method of product shipment. Therefore,
we are not able to reduce shipping charges
for any reason.
Most products are shipped
via UPS because they offer package insurance
and excellent tracking software. However,
the method of shipment is always determined
by the shipping vendor. In some cases,
vendors have special arrangements with
other package services such as Federal
Express, Airborne etc.
Back
to Top
Are your items
new & with warranty?
We
sell only new, factory-sealed items. All
warranties, stated or implied, are held
with the product manufacturer and they
vary from item to item. Consult the
documentation that came with your purchase
for details.
Back
to Top
How do I track
my orders?
If
you place an order online and your credit
card information is processed, you will
receive your UPS Tracking Number via
e-mail and it will be available for
you in your account area. Late day or
weekend may take a little longer, but
we send out tracking numbers for every
order that ships.
Back
to Top
Can I make a
purchase using a PO, COD delivery or
on credit?
We
do not accept Purchase Orders, offer
COD terms or credit lines.
Back
to Top
What is the explanation
of the FFL and why is it important?
The
National Licensing Center (NLC) is responsible
for determining eligibility and acting
upon applications for Federal firearms
licenses, Federal explosives licenses,
and Federal explosives users permits.
Inspections of applicants are coordinated
with regulatory field offices. Such
applications are required to be filed
by all persons who intend to engage
in the business of manufacturing, importing,
or dealing in firearms, and persons
who intend to engage in the business
of importing, manufacturing or dealing
in explosive materials. Firearms licenses
are also issued to persons who wish
to be collectors of curio and relic
firearms. Finally, the NLC issues permits
to persons who intend to acquire or
transport explosive materials in interstate
or foreign commerce.
The NLC is the official
repository of firearms and explosives
inspection reports. NLC personnel maintain
the Federal firearms license database
and the Federal explosives license and
permittee database and frequently provide
certifications to ATF special agents
concerning an investigation subject's
licensed status.
Does the law regulate
who can be in the business?
Yes. The Gun Control Act (GCA), administered
by the Bureau of Alcohol, Tobacco and
Firearms (ATF) of the Department of
the Treasury, contains Federal licensing
standards for various firearms businesses
(manufacturers, importers, and dealers).
[18 U.S.C. 923(d), 27
CFR 178.47]
Who can get a
license?
ATF will approve the
application if the applicant:
Is 21 years or more of
age;
Is not prohibited from shipping, transporting,
receiving or possessing firearms or
ammunition;
Has not willfully violated the GCA or
its regulations;
Has not willfully failed to disclose
material information or willfully made
false statements concerning material
facts in connection with his application;
Has premises for conducting business
or collecting; and,
The applicant certifies that--
(1) the business to be
conducted under the license is not prohibited
by State or local law in the place where
the licensed premise is located;
(2) within 30 days after
the application is approved the business
will comply with the requirements of
State and local law applicable to the
conduct of the business;
(3) the business will
not be conducted under the license until
the requirements of State and local
law applicable to the business have
been met; and,
(4) the applicant has
sent or delivered a form to the chief
law enforcement officer where the premises
are located notifying the officer that
the applicant intends to apply for a
license.
(5) secure gun storage
or safety devices will be available
at any place in which firearms are sold
under the license to persons who are
not licensees ("secure gun storage or
safety defined in 18 U.S.C. 921 (a)
(34) ) .
The requirement to certify
to the availability of gun storage or
safety devices was enacted on October
22, 1998, by Public Law 105-277. The
requirement is codified in section 923
(d (1) (G) of the GCA and became effective
180 days after the date of enactment.
[18 U.S.C. 923 (d) (1)
, 27 CFR 178.47 (b)]
Does the Federal
Government issue a license or permit
to carry a concealed weapon?
No. Neither ATF nor any
other Federal agency issues such a permit
or license. Carrying permits may be
issued by a State or local government.
Do antique firearms
come within the purview of the GCA?
No. "Antique firearms"
are defined in the following:
TITLE 18 U.S.C. CHAPTER
44 SECTION 921(a) (16)
(16) The term "antique
firearm" means-
(A) any firearm (including
any firearm with a matchlock, flintlock,
percussion cap, Or similar type of ignition
system) manufactured in or before 1898;
or
(B) any replica of any firearm described
in subparagraph (A) if such replica-
-
(i) is not designed or
redesigned for using rimfire or conventional
centerfire fixed ammunition, or
(ii) uses rimfire or
conventional centerfire fixed ammunition
which is no longer manufactured in the
United States and which is not readily
available in the ordinary channels of
commercial trade; or
C) any muzzle loading
rifle muzzle loading shotgun, or muzzle
loading pistol, which is designed to
use black powder, or a black powder
substitute, and which cannot use fixed
ammunition. For purposes of this subparagraph,
the term 'antique firearm" shall not
include any weapon which incorporates
a firearm frame or receiver, any firearm
which is converted into a muzzle loading
weapon, or any muzzle loading weapon
which can be readily converted to fire
fixed ammunition by replacing the barrel,
bolt, breech-block, or any combination
thereof.
27 CFR 178.11
Antique firearm. (a)
Any firearm (including any firearm with
a matchlock, flintlock, percussion cap,
or similar type of ignition system)
manufactured in or before 1898; and
(b) any replica of any firearm described
in paragraph (a) of this definition
if such replica (1) is not designated
or redesigned for using rimifire or
conventional centerfire fixed ammunition,
or (2) uses rimifire or conventional
centerfire fixed ammunition which is
no longer manufactured in the United
States and which is not readily available
in the ordinary channels of commercial
trade.
Are black powder
dealers required to be licensed as ammo
dealers under the GCA?
No. However, black powder
dealers are subject to the provisions
of 27 CFR Part 55, Commerce in Explosives,
which requires that a dealer in any
quantity of black powder must have a
license as a dealer in low explosives.
[18 U.S.C. 842]
May a nonlicensee
transport firearms interstate for sporting
or other lawful purposes?
Yes, provided the weapon
is unloaded and in a locked trunk or,
in a vehicle lacking a trunk, in a locked
container other than the glove compartment
or console. Also, the carrying and transportation
must be lawful in the place of origin
and destination.
[18 U.S.C. 926A, 27 CFR
178.38]
Back
to Top
Is it safe &
legal to purchase guns or ammunition
online?
There
are many legitimate gun dealers who
advertise and initiate gun sales online.
Yes, it's perfectly legal and most operate
within the guidelines set forth by local,
state and federal laws. We can complete
your firearms transfer through our vast
network of FFL retailers in your local
area.
Back
to Top
Do you issue
gun, ammunition or explosives permits
or any type of hunting licenses?
No
we do not. Neither ATF nor any other
Federal agency issues such a permit
or license. Carrying permits and/or
hunting permits may be issued by a State
or local government.
Back
to Top
How are you able
to offer such low prices?
At
The Shooting Sportsman, we set ourselves
apart from traditional retail stores
by our extremely low overhead. Walk
into a typical retail store and you
see overhead everywhere; elaborate display
cases, inventory with high carrying
costs, expensive insurance, security
and employees with salaries and benefits.
The list goes on........Who do you
think is paying for those expenses?
Traditional retail overhead
expenses can be expensive and these
are extra expenses that consumers ultimately
have to pay. The question is do you
really want to pay 100% to 200% above
the wholesale price for the privilege
of shopping in a retail store? We keep
overhead expenses extremely low and
pass the savings on to you. Our prices
are a fraction of discounted retail
sales prices and we carry more inventory
than most traditional stores.
Back
to Top
Can I pick up
my purchase to avoid shipping & handling?
We
do not allow for local pick up. Because
The Shooting Sportsman does not inventory
many of the items sold, your order may
be shipped directly from one of our
authorized vendors from the warehouse
closest to the shipping address. We
are not able to reduce shipping charges
for any reason.
Back
to Top
Can you special
order an item for me?
Yes,
if you do not find an item that you
are looking for, contact our sales department
and we will be happy to try and locate
the item for you.
Back
to Top
|
